The Mothership, a Pickle, and Apple

Today I'm taking you behind the scenes at World Headquarters, where I ran into quite a pickle this week when the wi-fi stopped working. When that happened, everything came to a grinding halt. I NEED the internet for a lot of what I do.

It all started with some technical difficulties with the Mothership. (That's the room that contains all of the wiring here). 

Imagine me trying to troubleshoot in this room. I know, right? hahahahahahaha

After that didn't work, I ended up here:

at the Apple store. It ended up being a 5.5 hour visit at the Genius Bar (No, not that kind of bar), where the Apple geniuses help desperate souls like me who come in with teeth clenched and an impulse to throw one's laptop through the pretty glass entryway.

If you own any sort of Apple product and have a problem, please just drop what you're doing and go visit the geniuses. They're amazing. And nice! And even more importantly, patient. (Hi Eric and Eric! and George!)

In the end, I walked away with my first Porsche.

(aka the cutest little hard drive ever).

And now, we're back up and running. This morning I woke up to over 1,000 emails. I think I better get back at it.

P.S. No geniuses, laptops or pretty glass entryways were harmed in this process.

Note: I was not paid to talk about my experience at Apple. And heaven knows they don't need my endorsement to succeed. :)

*    *    *    *

Between posts on my website, I document my life on Instagram. You can follow along with me there.

*    *    *    *

Comments

[susan braun]

I love the Genius Bar, my experience was in Hawaii while on vacation and I was stumped, they were wonderful....love em!

[Deb Grogan]

I am an Apple person all the way.......PC is a dirty "word" in my house....tehe :)

[Jessica]

We LOVE Apple at our house! In fact last Friday we drove up to the Apple Store because my husbands iPhone wasn't work (a year old next month). They took one look at it and gave him a new one! Would not get that kind of service with any cellphone company or electronic company for that matter!

Glad you are back up and running! Have a sunny afternoon!

[Karen]

My daughter has a Mac and says she will never go back to a PC. Her laptop is nearly 4 years old. When the motherboard crapped out this spring she was expecting a HUGE repair bill but when she picked it up they told her "no charge, that's what we do". Now she has a computer with brand new innards.

[pea.knits]

I haven't stopped by here in a while, but I'm so glad I did! Good to see you again on your blog!

[Jeanette]

I love my Apple and would never go back. We now have three in our house and they used everyday.

[Carrie]

I love my MacBook - 6 years old and still running! And the Genius Bar is - well - genius!

[Mona]

Apple fan here too. No other compares to it! Good to see all is well again : )

[Pam Clarke]

I accidentally drop my new ipad2 and the glass shattered. I took it into Apple thinking they could replace the glass. I left the store with a brand new one! I was just about in tears, with so much appreciation that words cannot describe how thankful I was! Apple rocks! I asked them why they would do this & Jeremy( great Apple employee) said, because we want your business! Well that they have since I have a Mac, we have two iPhones & my iPad. Great company!

[Clovis Seeman]

Ohh, I thought you got yourself a Porsche, haha. Whoa, so Porsche is also designing external hard drives? That's cool. It's sleek and cute, I'll probably get one, LOL.